The public sector client is looking to recruit a Delivery Officer for a 4 month temporary contract, which will run up until the end of the financial year (March 2022), however, there is a possibility that this assignment will be extended thereafter. The client has confirmed this is a hybrid assignment, with occasional visits to the office in Leeds.

Planning & Organising 
• Strong administrative skills, with experience supporting complex administration support functions and teams within a change environment, e.g. external and government assurance and review meetings.
• Strong organisational and delivery management skills, including ability to handle multiple, potentially conflicting, delivery objectives simultaneously.
• Experience of tracking work against delivery plans, reviewing progress against milestones and targets, taking steps to resolve impediments to progress.
• Experience in defining delivery objectives and approaches; establishing expectations, timelines, backlogs, release plans, iterative roadmaps, development backlogs and business cases.

Writing & Reporting 
• Experience managing document management controls and processes and experience of maintaining libraries of documentation (e.g. a configuration log) including version control and document status.
• Demonstrated ability to collate and communicate complex information within the scope of the role’s responsibilities, e.g. high-quality reports and information about delivery progress to a range of internal and external stakeholders in a variety of different formats, within challenging deadlines.
• Experience in defining delivery objectives and approaches; establishing expectations, timelines, backlogs, release plans, iterative roadmaps, development backlogs, business cases and clarifying the critical path.
• Experience monitoring and reporting on delivery progress in a variety of ways including standard reporting tools (dashboards, highlight reports, internal tracking database and work package trackers) within the agreed timescales and to the organisation’s standards for larger projects.

Following Instructions & Procedures 
• Follows relevant procedures and policies.
• Experience of applying structured techniques to problem solving and utilising appropriate toolsets to achieve the desired outcomes.
• Experience of document management controls and processes and experience of maintaining libraries of documentation (e.g. a configuration log) including version control and document status.
• Experience of process analysis, assessment and change.
• Experience tracking and prioritising outstanding actions for the delivery team, taking proactive steps to ensure new actions generated are captured efficiently and delivered against to maintain pace of delivery for larger projects.

Learning and researching 
• Experience collecting, analysing and manipulating data and information, including investigating and documenting issues and solutions.
• Experience of identifying trends and relationships between data sets and identifying correct data and inputs to support problem solving.
• Experience of producing complex research from a variety of topics using multiple methods, in order to produce consolidated findings.
• Ability to identify and raise areas for improvement for the delivery team, and to apply improvement recommendations from others.

Working with People 
• Substantial experience supporting and working in delivery teams across multiple stages in delivery lifecycles.
• Significant experience building effective relationships outside of the delivery team; particularly across hierarchy and organisational structure.
• Experience assisting in the identification of key internal and external stakeholders and analysis of their interests, requirements, levels of influence and impact.
• Ability to professionally challenge late submissions of information, to ensure that timescales are managed and understood.