Technologies/systems used: Nothing specific

Key skills: Need to be comfortable using evidence, data and research to make content decisions; build relationships to focus on the needs of the user and to influence stakeholders; contribute to and use the style guides and content patterns.

Typical Skills:
Understand different prototyping techniques and be able to use them to visualise content in context.
Identify important stakeholders and communicate with them clearly and regularly.
Contribute to content strategies and policies, and can create content patterns or standards.
Can identify tasks that will provide insights into a problem, formulate hypotheses, gain insights from data and user research and make decisions on findings.
Design content to meet user needs and make complex language and processes easy to understand, presenting the right information in the right format for what users need.
Have robust experience of writing, editing and publishing digital content.
Understand accessibility requirements and can design content that works with common assistive technologies.

Core day to day duties: Work on a single piece of content or on the end-to-end journey of a service to help users complete their goal.
May involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels. An expectation that appropriate content is shown to a user in the right place and in the best format; starting from discovery and working closely with user researchers, service designers and interaction designers.
Be responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.

We are looking for somebody who has worked within government departments – GDS ideally.
– Content designer/writer minimum 5 years experience
– Able to understand the situation clearly and write content suitably and GDPR compliant
– User centred design team
– Work from a technological frame work
– Agile
– Digital government services – writing content for government
– MS Technoologies
– Being able to write content
– Notice periods – would consider someone with a months notice period