The Corporate Portfolio Management Office (CPMO) Standards & Investment (S&I) team provides support and guidance to programmes in the development, assurance and approval of investment cases for consideration at Investment Committee (IC), Delivery Oversight & Approval Board (DOAB) and onwards for Ministerial and HM Treasury (HMT) approval. We work closely with delivery teams across the organisation, including key areas such as Finance, Procurement & Commercial. We facilitate tripartite joint working through working closely with key individuals and teams within our external partners, DHSC and NHSE, to facilitate the production of good quality business cases and to advise on the agreed required approvals being achieved on a timely basis.
The CPMO S&I team is also responsible for the management of all new project and programme Work Commission processes, ensuring that new projects and programmes are considered for approval by the relevant specialist area, such as Finance, Resource Management, CPMO and Operations Board (Delivery Performance Assurance Board – DPAB). The CPO G&A team works closely with the programmes and subject matter experts (SMEs) in NHS Digital (NHSD) in order to produce a Briefing Pack for IC cases with a Whole Life Cost of £10m or more. Additionally, the team works closely with Chief Clinical Information Officer (CCIO) to facilitate all cases going to TDIB for approval, ensuring any IC conditions are included.

Our aim:
We aim to ensure that business cases for investment of available funding are of high quality and can progress smoothly and quickly through required approvals by providing support and guidance to programmes developing investment cases by being engaged in supporting the planning, development, assurance and approval of the business case.

 

Responsibility for communication and relationships, including:
• Identify key internal and external contacts at a range of levels, including Director level, to understand their needs and manage their expectations, building a network of key stakeholders to share information and achieve results.
• Develop, influence and maintain effective and credible relationships across organisations (such as CCIO, DHSC, NHSE) with colleagues and internal senior management to enable the effective management of key aspects relevant to the assignment
• Negotiating with stakeholders to achieve outcomes in short timescales for key ‘Boards’
• Provide a key point of contact for system wide Senior SME assurance review, Programmes and Board secretariats to ensure smooth progression of cases through the assurance system with the support of senior team members.
• Participate in discussions with senior stakeholders on a regular basis to review processes and requirements within role and wider business area to identify and implement changes which improve efficiency in reporting and decision making.
• With the support of senior team members to Chair system wide meeting with internal/external stakeholders to discuss Business Cases & Investment Justifications to provide information and confidence they will meet required board approval dates.
• Create and provide weekly Digital Transformation Programme (DTP) Business Case overview pipeline to system wide stakeholders.
• Support band 7 in providing DHeXchange/Business Case guidance and training to SMEs and Programmes where required.
• Provide guidance to Programmes on the Governance process, including submissions: New Work Requests, Briefs, Tolerance Exception and Closure Reports
• To lead on Investment Justification cases, with the support of senior team members, in providing a planning function for Programmes to create a Governance & Approval plan when they are entering assurance containing key milestone

Responsibility for analysis and judgement:
• Examine information on the business case process and obtain further information where required from internal and external parties to make accurate decisions using analytical skills to diagnose problems or understand complex situations. Make informed decisions based on this analysis using own judgement.
• Provide advice and feedback to support others to make decisions.
• Facilitate approvals for access to data in accordance with legislation as determined by assignment.
• Provide advice, with the support of senior team members, on Governance issues, such as steps needed in ensuring that the business case artefacts are fit for purpose so that it can enter and continue in assurance and approvals through HMT, ensuring advice on GDS, Technical Review Group (TRG) etc approvals are in place.

Responsibility for planning and organisation:
• Responsible for planning and organising a broad range of complex and challenging activities, ensuring work is appropriately prioritised and completed within scope and to agreed deadlines, or negotiating adjustments to timelines/deadlines and/or scope of work, where appropriate, to achieve a win-win outcome.
• Responsible for prioritising and organising a large and busy workload and for planning activities for self and others, both internally and externally to the team, co-ordinating others where applicable. The team receive approximately 30 queries a day, so this requires quick prioritisation and ability to manage multiple different tasks
• Be alert to any emerging issues which might impact, or benefit own and team’s work.
• Develop an understanding of own area’s strategy and how this contributes to NHS DIGITAL priorities.
• Suggest and implement appropriate service and process management controls.
• Support senior team members with the planning and presenting of events, workshops and external meetings e.g. Lunch and Learn
• Work with other process contributors to ensure correct sequence of events to facilitate robust information.
• Where appropriate, delegate work effectively and ensure that it is completed as necessary within the agreed timescales.

Responsibility for policy and service improvement and development:
• Regularly review procedures or systems with teams to identify improvements and simplify processes and decision making, including with internal and external parties.
• Suggest ideas for service improvement that may impact on other services as well as own area; developing these in consultation with stakeholders; working with line and/or assignment manager to implement these where appropriate e.g. changes to and redesign local policies and procedures in order to maximise efficiency of the business and operational delivery area.
• Work with wider team to ensure consistency of output and achievement of shared goals.
• Ensure services provided are delivered to meet defined service levels and fully participate in the constructive solution to any issues identified.
• Maintain an up-to-date awareness of NHS DIGITAL and NHS policy, and propose subsequent required amendments to business area’s policy and/or processes.
• Actively encourage ideas from a wide range of sources and stakeholders and use these to inform own thinking.
• Be willing to meet the challenges of difficult or complex changes, encouraging and supporting.
• Support the implementation of appropriate service and process management practices.
• Maintain consistent working practices across the team.
• Understand the strategic direction of the team and beyond own work activity.
• Develop deliverables to agreed quality standards.

Ideally the client is looking for someone with a solid admin background, or PA support background or with administrative support experience, which would also be a good fit. They are looking for a good communicator.

The successful candidate will have a valid DBS or be willing to apply for one on CV submission or when a job offer has been made and accepted. This assignment sits inside IR35.

About the Rates of Pay:  Please note: The higher pay rate advertised in our job advert/s will always be the highest Ltd or Umbrella Company pay rate that the client is willing to pay up to and the lower pay rate advertised in our job advert/s will always be the highest PAYE pay rate, that the client is willing to pay up to, unless otherwise specified. If the PAYE rate is not indicated in the job advert then please contact us for confirmation of the PAYE daily pay rate.