The public sector client is looking to recruit a Digital User Researcher for a 6 month temporary contract, which is based in either Newcastle or Manchester. You will be required to work at least 2 days a week at the office of your choice. The remaining 3 days will enable you to work remotely.

Please Note; This assignment sits inside IR35.

The successful candidate will be required to have a valid DBS for the duration of the job. If you do not have a valid DBS at the outset, you must be willing to apply for one, if a job offer is made to you by the client.

Previous experience of working for a government department.
Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact. Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness. Ensure communication has a clear purpose and takes into account people’s individual needs. Share information as appropriate and check understanding. Show positivity and enthusiasm towards work, encouraging others to do the same. Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests
Is able to work and communicate effectively within an Agile team.

Minimum Requirement: Previous experience of working for a government department would be a big bonus.
Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact. Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness. Ensure communication has a clear purpose and takes into account people’s individual needs. Share information as appropriate and check understanding. Show positivity and enthusiasm towards work, encouraging others to do the same. Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests
Is able to work and communicate effectively within an Agile team.
Understands the social and technological context for government services. Can align user research activities to help their team understand changing user behaviour
Is responsive to changes in technology, adapting their approach accordingly. Makes decisions to meet user needs in the social, technical and government context. Understands the importance of assisted digital and is able to design services and make decisions to meet user’s needs. Can align user research activities to help their team understand changing user behaviour.
Able to use quantitative and qualitative data about users to turn user focus into outcomes. Delivers
analysis and information that addresses stakeholder needs and provides recommendations. Collaborates with user researchers and other user-focussed professions. Guides others on approaches to understand user stories.
Identifies and engages with users / stakeholders to collate user needs evidence, and understands and defines research which fits user needs.
Identifies key stakeholders and relationships and works with teams to build these. Understands how to work with stakeholders and contributes to improving these relationships

A degree or professional qualification in Market Research/Social Science/Research Human Computer Interaction/Usability/Cognitive Psychology/ or related field or equivalent professional experience.
Knowledge of Government Digital Standards
Previous experience of working in a governmental department