The public sector client is looking to recruit a Digital User Researcher for a 5 month temporary contract which may be extended thereafter. The assignment will run up until the end of the financial year (March 2022).  The client is based in London and has requested that the successful candidate travel to work in the office at least 1-2 days a week, once the restrictions have been eased. Currently the assignment will be worked remotely until further notice. The successful candidate will have a valid SC Clearance and be a British National. This assignment sits OUTSIDE IR35.

Plan, design and carry out research activities with users that help teams get a deep understanding of the people that use the services. This research informs policy, proposition, service, content and interaction design so that services work well for users and achieves its intent.

A user researcher is usually embedded in a multidisciplinary team and responsible for planning and carrying out user research activities. Typical Skills:Understand how to apply basic techniques for the analysis of research data and synthesis of findings, working within a team to do so.Understand the diversity of users and the need to make services usable and accessible for everyone.Experience of basic user research methods, knowing when to use those methods and how to apply them correctly.Understand the social and technological context for the services and being able to align user research activities to help your team understand changing user behaviour.Knowledge of the technologies used to build and operate digital services.Experience of a range of user-centred practices and knowledge of how to work with colleagues to plan and do continuous user research in a multidisciplinary team.