The public sector client is looking to recruit a Digital User Researcher for a short term temporary contract of 3 months, which allows you to work remotely during the duration of the assignment. The successful candidate will have a valid DBS. Please Note: This assignment sits inside IR35.

• knowledge of a range of user research methods, techniques for analysis of research data, synthesis of findings and presentation of clear findings that are usable;
• experience planning and doing continuous user research in a multidisciplinary team will be essential, as will the experience of involving your team in research activities, analysis and synthesis;
• experience of being able to quickly understand the social and technological context of services; this will enable you to demonstrate how you have aligned your user research activities to help your team understand changing user behaviour;
• understanding of the diversity of users of government services and illustrate how you would include all kinds of users in appropriate research activities to help teams deliver accessible services.

• Evidence of short term tactical projects – fast moving
• Working in a pressured environment
• Doesn’t have to be in Public Sector
• Working closely the business tight timescales – because the project they are working on is already underway – right now
• Working with internal &external users
• Solids research and design skills
User Researcher – SEO

Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment. Use findings of user data to work closely with designers and analysts to iterate the developing service. Manage business relations with usability and market research agencies to support necessary research processes. Experience in: taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues; managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals; working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances; quantitative research methodologies. Proven experience of gathering user requirements for web based services; managing, executing and analysing usability test and research sessions; working in an agile development environment with User Experience teams, designers and developers to create new digital products and services; audience modelling and developing design personas.

Degree in HCI/Usability/Cognitive Psychology/Market Research or related field. Experience across web content, tools and transactional services, especially those with complex user journeys. Experience within a research and digital environment.