Digital User Researcher
Home-based (client HQ based in London and Leeds)
Job Number
38771
Posted
22nd May 2021 : 1:08 pm
Job Status
Live
Job Type
Full time
Duration
6 Months
Pay Type
Inside IR35
Pay Rate
To be confirmed on enquiry
Payment Method
Daily
Contact
Surita Dadral
Contact details
0203 356 4949, admin@121.uk.com
Job Description
The public sector client is looking to recruit a Digital User Researcher for a 6 month temporary contract, which is home based. The client is based in London & Leeds. The successful candidate will have the relevant skills and experience specified below. The successful candidate will have a valid DBS. Please Note; This assignment sits inside of IR35.
Essential Skills & Experience
Experience in: taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues; managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals; working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances; quantitative research methodologies.
Proven experience of gathering user requirements for web based services; managing, executing and analysing usability test and research sessions; working in an agile development environment with User Experience teams, designers and developers to create new digital products and services; audience modelling and developing design personas.
Key Tasks & Deliverables
Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment. Use findings of user data to work closely with designers and analysts to iterate the developing service. Manage business relations with usability and market research agencies to support necessary research processes.
Qualifications, Training & Certificates
Degree in HCI/Usability/Cognitive Psychology/Market Research or related field. Experience across web content, tools and transactional services, especially those with complex user journeys. Experience within a research and digital environment.