The successful ICT Contracts Manager will have the relevant skills and experience specified below for this short term temporary contract (which is due to finish at the end of September 2021) for a public sector client. The successful Contracts Manager will have a valid/active SC Clearance. Due to the nature of this assignment, the client will only accept CV’s from candidates who do not have dual nationality.

Ideally the client is looking for someone to start immediately. The working environment is currently flexible during COVID, however, post COVID the assignment will be located at either Milton Keynes or King Charles Street in London but you must be willing to travel to either location when requested. You can work from home one day a week, post COVID.

Please Note: This assignment sits outside of IR35.

The successful ICT contract manager will ideally have experience working in a legal environment, (however this is more an advantage rather than a necessity for this assignment).

This is very much a hands on role requiring strong contract management skills, supplier relationship management (SRM) skills and influencing skills to lead, support and work with stakeholders across the supply base and the wider organisation. The ICT contract manager will support the senior ICT contract manager in the application of appropriate business controls to monitor and report on supplier financial, commercial and service performance. They will lead on negotiation of a pipeline of change requests ensuring that value for money is achieved in the organisation dealings with its suppliers and support the Senior ICT Contract Manager in commissioning materially large changes and projects. The ICT Contract Manager will also have direct responsibility for a smaller portfolio of contracts and actively lead on contract management of these suppliers.

You will: Own contracts as well as the commercial and operational working relationships with key suppliers to ensure contractual commitments are delivered. Working across technology, defining and agreeing a supplier governance framework and an agreed relationship map between Information and Communications Technology and our supplier organisations. Holds the BAU budget for contracts and is accountable for spend validation and authorisation.

The role will involve working within a small team that is focused upon one of the main/larger suppliers, along with operational contract management of some of the smaller contracts. The candidate will support delivery of all aspects of the contractual relationship to ensure that the contracts are managed effectively in terms of cost, quality and delivery.

Management and Governance: 

i) Support the ICT Senior Contract Manager in managing the formal governance of the contract through organisation and documentation of formal contract management meetings
ii) Obligations Management: lead on extraction, allocation and tracking of key supplier and supplier obligations required to be fulfilled.
iii) Ensure Charging, Relief and Change Control and other key contract and commercial mechanisms are operated in accordance with the contract and the Change Policy
iv) Support in the drafting and negotiation of complex CCNs and other ancillary contract documentation such as updated conformed contracts and Financial Models as required by the terms of the Contract
v) Support on assurance of “in-life” transactions such as reviewing pricing variations, statements of work, work orders, indexation and milestone payments etc. and ensuring that these are reviewed and are approved in accordance with the Delegated Authority Matrix for the Contract.
vi) Ensure suitable handover mechanisms and materials are in place to move the contract from start up, through transition and into standard BAU operating model within timescales agreed by the business and then act as point of contact for adhoc contract queries that may arise.
vii) Attend regular governance boards as required including Commercial Forum, Change Board, Service Management Delivery Board, Annual Review etc.
viii) Managing commercial Exit obligations and providing interpretation and advice concerning Exit for supplier contracts.
ix) Maintain contractual documentation in terms of capturing agreed changes, storing them within Jaggaer (the clients source to contract toolset) and working with suppliers to conform contracts on a regular basis

Provision of Contractual & Commercial Expertise:

i) Act as a “trusted adviser” to KTD and Commercial Directorate and operational teams in order to assist in ensuring the delivery of contractual obligations and to assist in identifying commercial and contractual solutions to in life contract issues.
ii) Represent KTD on project boards that are utilising incumbent suppliers in delivery of the project
iii) Interface with Suppliers and internal departments to understand Contract Change / and additional service requirements and negotiate certain contract terms as required
iv) Support to Senior ICT Contract Manager in answering contractual and policy queries and act as a subject matter expert in managing the contract in accordance with appropriate policies
v) Lead on monitoring risks throughout the contract life cycle: i.e. pro-active monitoring of key risks identified from bid stage and throughout term of the contract. Ensure risks are identified, tracked and reviewed on a regular basis with the supplier account team and relevant KTD Directorate representatives; recommending appropriate actions as necessary.

Contract Lessons Learned:

i) Support Senior ICT Contract Manager in tracking risk / opportunity and provide audit trail for variance from baseline contract performance in accordance with Commercial Policy.
ii) Measure impact of W@R and Goodwill over life of contract to inform and improve commercial governance and value for money.
iii) Work within their team to improve the contracting environment – processes and awareness – within the Commercial Directorate.

The successful candidate will have an accountancy or procurement (CIPS) qualification or be IACCM qualified, this  is desired and would be an advantage for this assignment.